Standard UK delivery takes 3–5 working days. We dispatch all orders within 24 hours of purchase (excluding weekends and bank holidays). You'll receive a tracking link by email as soon as your order ships.
International orders typically arrive within 7–14 working days depending on your location and local customs processing.
Yes — free standard shipping on all UK orders over £75. Orders under £75 are charged at a flat rate of £3.95.
International shipping rates are calculated at checkout based on destination and order weight.
We process orders quickly, but if you need to make a change or cancel, contact us at twofrogsofficial@gmail.com as soon as possible. We'll do our best to accommodate changes before dispatch.
Once an order has shipped, we're unable to make changes — but you can return any unwanted items within 30 days of delivery.
Yes, we ship worldwide. International orders may be subject to customs duties and import taxes, which are the responsibility of the recipient and are not included in our prices or shipping charges.
We accept returns within 30 days of delivery. Items must be unworn, unwashed, and in original condition with tags attached. Sale items are final sale and cannot be returned.
To start a return, email twofrogsofficial@gmail.com with your order number and reason for return.
The quickest way to exchange is to return your original item for a refund and place a new order for the correct size. This ensures you get your preferred size before it sells out.
Contact us at twofrogsofficial@gmail.com and we'll guide you through the process.
Once we receive and inspect your return, we'll process your refund within 3–5 business days. Refunds are issued to the original payment method. Your bank may take an additional 3–5 business days to reflect the credit.
Our beanies and balaclavas are designed with a relaxed, oversized fit that works across head sizes. Outerwear pieces are cut with a slightly generous silhouette — if you prefer a slimmer fit, we recommend sizing down.
Each product page includes specific sizing notes where relevant.
All measurements are in centimetres and taken flat. For beanies and balaclavas, one size fits most head circumferences 54–60 cm. For outerwear, use the table below and size up if you plan to layer.
| Size | Length | Width | Sleeve |
|---|---|---|---|
| S | 67 cm | 51 cm | 61 cm |
| M | 69 cm | 53 cm | 62 cm |
| L | 71 cm | 55 cm | 63.5 cm |
| XL | 73 cm | 57 cm | 65 cm |
| XXL | 75 cm | 59 cm | 66.5 cm |
Width is measured across the chest (pit to pit). Sleeve is measured from shoulder seam to cuff. If you're between sizes, we recommend going up — our pieces are designed to move with you in the field.
Still unsure? Email us at twofrogsofficial@gmail.com and we'll find your fit.
We work with premium natural and technical blends — heavyweight knit cotton, recycled wool mixes, and corduroy. Every fabric is chosen for durability in the field, warmth on the trail, and character over time.
Full material compositions are listed on each product page.
Most knit and wool pieces should be hand washed in cold water and laid flat to dry — machine washing can cause shrinkage or distortion. Outerwear varies by construction; care labels on each garment provide the full instructions.
When in doubt: cold wash, gentle cycle, no tumble dry.
Sustainability is at the core of how we design and source. We prioritise longevity over fast-fashion volume — every piece is made to last years in the field, not one season. We're continuously improving our material sourcing and production practices.
Two Frogs is a premium outdoor apparel brand built for people who live in the wild. We design technical, character-driven clothing for every terrain — from alpine peaks to urban trails. Each product is named after an amphibian species found across the world's ecosystems.
We're based in the UK and ship globally. All orders are fulfilled and dispatched from our UK warehouse.
Email us at twofrogsofficial@gmail.com — we aim to respond within 24 hours on weekdays. You can also reach us on Instagram @twofrogsofficial.